How To Set Up WhatsApp For Business?
Are you planning to use WhatsApp Business? Do you know how to set up WhatsApp for business?
There are 4 billion smartphone users on the planet. 2 billion of these individuals use WhatsApp, and 68% feel it’s the best method to interact with businesses.
WhatsApp Business was designed with the sole purpose of benefiting small businesses. It can assist you in establishing relationships with your consumers and providing them with prompt, personalised service.
This platform enables you to carry out all the activities outlined above, including engaging with clients and selling your product or service.
This is enormously helpful for businesses of all sizes, from small start-ups to large establishments. As a result, businesses may communicate with and interact with their consumers instantaneously.
This article will explain how you can set up WhatsApp for business. Let’s get started;
What is WhatsApp Business?
WhatsApp Business is a free download created to assist small companies in communicating with their clients more effectively and securely.
These include the creation of a catalogue to promote the company’s products and services, the creation of message templates to facilitate communication with customers, and the automation of messaging.
WhatsApp Business accounts are classified into two types:
- A company’s official account
- A business account (regularly)
The “official business account” status is available through the WhatsApp Business API, whereas the “business account” status is available to firms who utilise the free WhatsApp Business app.
How to create and set up a WhatsApp business account?
Setting up a WhatsApp business account has straightforward procedures.
Before you can set up a WhatsApp Business, you’ll need an Android or iOS smartphone (obviously) and a new number. As WhatsApp does not allow the same number to be used for both WhatsApp Messenger and WhatsApp Business, a new number.
However, if you wish to utilise your WhatsApp messenger number with the WhatsApp business app, you may do so by transferring the number.
Step 1: Install the WhatsApp Business App on your smartphone.
First, download and install the WhatsApp Business app from the Google Play Store (or the Apple App Store). The app’s logo is almost identical to WhatsApp’s distinctive green symbol, but with the letter “B” encased in a speech bubble.
After downloading and installing the application, open and run it; the first thing you’ll need to do is agree to the terms and conditions of the service. If you’d want to read it before installing the app, it is also available on WhatsApp’s website.
Step 2: Register a WhatsApp Business Account
Next, you’ll need to create a WhatsApp Business account.
If you already have a personal WhatsApp account, at this point, you’ll be asked if you would like to use your personal WhatsApp number as your business number or register a new number.
Even though the WhatsApp Business app can be used concurrently with the regular WhatsApp app, we do not recommend using your number as your business number because it can only be used for one of the two.
In other words, choosing to use your personal WhatsApp number for your business means losing it for your personal use. If you want to register a new number for your business, select “use a different number.”
You’ll be asked to enter the number you would like associated with your business.
After entering the new number, WhatsApp will send a six-digit verification to your indicated number. If the number is correct, the app should detect the code automatically. Otherwise, you can enter the code yourself manually.
Step 3: Create a Business Profile on WhatsApp
Once you’ve established a new business number or moved data from your personal WhatsApp account to your WhatsApp Business account, you’ll have an official WhatsApp Business account.
No account, however, is complete without information regarding the characteristics of the business.
Thus, the following step is to establish a WhatsApp business profile. To finish your profile, the app will invite you to provide a company image, a display name, a description, and an address.
Always keep in mind that it is preferable to communicate excessively than to communicate insufficiently. Additionally, no buyer has ever expressed dissatisfaction with an abundance of information.
Therefore, we encourage you to complete all these areas to offer as much information as possible. Additionally, you may categorise your business, and WhatsApp provides several alternatives.
After that, you could begin exploring the app’s business options, which include managing company hours and information, adding a product catalogue, and setting up automatic answers to client enquiries. Or you can skip that for later.
In any case, you’ve created a WhatsApp Business account and profile successfully!
Following this procedure, you can get started with your WhatsApp business profile. You can do a few more simple setups to be more productive.
Set up the messenger automation
WhatsApp Business App has capabilities that are not available in the standard WhatsApp that we all know and enjoy. It has messaging automation that will help you communicate more efficiently and effectively.
The WhatsApp Greeting message greets your consumers when they send their first message, so create a template that extends a warm welcome.
The WhatsApp Away message automatically notifies your clients that you will be unavailable during the period during which they have contacted you. You may create a template that informs them when you will contact them.
WhatsApp Quick responses are pre-written messages that you may use to communicate with consumers. They will assist you in responding swiftly to frequently asked queries.
If you plan to use WhatsApp web, there are extensions and tools available. These tools can help you very much. As shown in these pictures, you can set up each messaging option as you need.
FAQs
What is the difference between a WhatsApp personal account and a WhatsApp Business account?
WhatsApp Business enables you to establish a profile customised to your business’s goods and services. WhatsApp Business offers extra functionality compared to standard WhatsApp, which limits users to a profile photo, name, and description.
Can we use WhatsApp Business and WhatsApp same number?
You can use both the WhatsApp Business app and WhatsApp Messenger simultaneously if the accounts are linked to different phone numbers. It’s not possible to have one phone number linked to both apps simultaneously.
Conclusion
Once you have followed all of the steps described in this article, you can take a deep breath and relax. You’ve Set Up WhatsApp For Business.
Now that you know how to make a WhatsApp Business account, we wish you success in communicating with customers on the world’s most popular messenger app.