How to Integrate WhatsApp into Your Website
WhatsApp is a top-rated messaging app with over 1.3 billion active users. It’s been integrated into several websites, including Facebook, Instagram, and Twitter.
This article will teach you how to integrate WhatsApp into your website to allow your visitors to message one another directly from your website.
Why you should add a WhatsApp webchat to your website
1. Keep in Touch After the Visitor Leaves
Chatbots are not the only way to keep in touch with your employees. WhatsApp web chat is a great way to stay in touch with visitors and customers. It’s more convenient for them to chat on their phone than on a website.
With a website chat, you can connect with your visitors and customers anytime. They don’t need to be on your site for you to communicate with them. You can send them messages, answer their questions and even ask for feedback.
This is an essential part of the customer journey because it allows you to keep in touch with your customers after they leave the site. This way, you can make sure that they are satisfied and happy with their purchase, and if there is anything that needs to be fixed, then you will know about it right away.
2. Add a Personal Touch
Every business needs to be able to communicate with its customers. WhatsApp web chat is a great way to do this. This is an excellent way for companies to keep their customers happy and make sure that they are satisfied with the service that they are receiving.
WhatsApp, the website, also adds a personal touch to your website and makes it more user-friendly. This is because webchat provides an instant communication channel that can enable you to provide instant feedback and help for your visitors.
The webchat also offers an interactive experience that can make your website more dynamic. This is because the chat window will be open at all times on the screen, which means that users can interact with the company at any time they want.
How to Integrate WhatsApp Into a Website
1. Click to Chat
Click to chat is one of the ways to integrate WhatsApp into the website. It can be used for customer service, feedback, and other purposes.
The click-to-chat or textbox-to-chat feature allows customers to send messages to the company’s agents through their website. This helps companies engage with their customers while providing them with a new way of getting in touch with the company.
This can be used as an alternative to email or phone calls, which might not always be convenient for customers due to time restrictions or other reasons. Click-to-chat also has some benefits over traditional methods such as email or phone calls: it is more convenient for customers, and it makes it easier for companies to respond quickly and efficiently when they are online.
2. QR Code
QR code is a barcode that can be scanned with the help of a smartphone. It is widely used in marketing and advertising.
The QR code, when integrated with WhatsApp, helps increase the engagement rate on a website as it offers direct access to WhatsApp.
QR codes are one of the ways to integrate WhatsApp into websites. There are many other ways, too, like adding an email form or phone number and so on. The QR code, when integrated with WhatsApp, helps increase the engagement rate on a website as it offers direct access to WhatsApp.
3. Trengo Multichannel Widget
The Trengo Multichannel Widget is a free plugin that allows you to integrate your website with your WhatsApp account. You can use WhatsApp as an additional channel for customer service and sales.
This widget is an effortless and straightforward way to integrate WhatsApp into your website. You just need to install the plugin and add the widget on your website, then create a WhatsApp number for it. Whenever someone clicks on the WhatsApp button, they will be redirected to a new page where they can either chat with you or send you an SMS without having to leave the page.
Conclusion
WhatsApp is a messaging app with over 1 billion active users. It is available on both desktop and mobile platforms and has a web interface that enables businesses to send and receive messages from their customers. Features of having WhatsApp on the website include the ability to send and receive messages without leaving the website, customer support, and the ability to keep track of customer engagements.
FAQs
What is the best way to get free WhatsApp API?
If you use a Google or GitHub account, you can sign in directly to app.chat-api.com. On the “Add new instance” page, you must create a developer instance. On an account, only one developer instance can exist.
Does WhatsApp have an API?
In WhatsApp, you can reach your customers quickly and reliably with the Twilio API. You can now send WhatsApp messages using the same API you use for SMS.
What is the cost of WhatsApp API?
Businesses of all sizes and industries can benefit from the WhatsApp Business API, GDPR-compliant. Userlike offers the API for an affordable monthly fee of $90, with no onboarding fee and no per-message charges. In less than 10 minutes, you can sign up and get started.
