Difference between WhatsApp and WhatsApp Business
What is WhatsApp Messenger?
WhatsApp Messenger is a messaging app with over 1 billion active users. It’s available on iOS and Android devices and can be used to communicate with friends, family, and others who have the app installed. WhatsApp also has a feature called “Secret Chat,” which lets two people send each other messages without anyone else knowing.
What is WhatsApp Business?
WhatsApp Business is a messaging platform that allows businesses to send and receive messages to their clients, customers and employees. It also allows businesses to create a company’s own brand identity, as well as connect with its customers.
Design & Platform
WhatsApp is available on many devices, including smartphones, tablets, and computers. The app is free to download and use and features a simple design that makes it easy to use. WhatsApp also has a wide range of features that make it unique compared to other messaging apps.
WhatsApp Business was created to make it easier for businesses to communicate with their customers. The app has a clean and modern design, making it easy to use. It also has a platform that allows businesses to simultaneously send messages to many people, manage communication schedules and track customer engagement.
App Charges
WhatsApp charges $1 per year for a premium account and $0.99 per month for a basic account.
WhatsApp charges businesses differently for different features. For example, Group Chat is charged at a rate of $1 per 1,000 members in a group, and VoIP Calling is charged at $0.50 per minute. Remember that these rates are subject to change without notice, so it’s important to contact the company directly to inquire about pricing specifics. In addition, many companies offer discounts for large groups or fleets using WhatsApp as their communication tool.
Security
WhatsApp was built with security in mind from the very beginning. Both apps use end-to-end encryption to keep your messages confidential, and it doesn’t store any user data on their servers. This means your messages would be safe even if WhatsApp were to fall victim to a data breach. This makes it a popular choice for businesses that want to keep their communication confidential. Additionally, the app has a built-in security system to detect and prevent attacks.
Messaging Capabilities
Messaging capabilities of WhatsApp Business and WhatsApp messenger are generally the same.
It allows users to share photos, videos, and messages with groups of people and send text messages to individual recipients. In addition, WhatsApp supports voice and video calls, which can be very helpful for communicating with friends, family members, or clients.
Contacts Labels
WhatsApp messenger has contact labels for groups, which lets you organize your contacts into groups for easier communication. You can also add people to groups if you want to share a message with them individually.
The contact labels on WhatsApp Business differ from the regular ones.
- When a business sends an SMS or MMS to a customer, the customer’s WhatsApp contact label will automatically be set to the business’s WhatsApp account name. If the customer has multiple WhatsApp accounts, the business can choose which account to send the message to.
- If an employee sends a message using their work number, their contact label will also be set to their work number on WhatsApp Business. This way, messages sent from an employee will be sent only to people who have been added as contacts on their work accounts.
Message Automation
One of the features of WhatsApp messenger is its message automation feature. This feature allows users to automatically send a message to another user when they receive a message from that user. This can be helpful when you want to reply to a message quickly without having to search for the message in your chat history.
In WhatsApp messengers, it’s quite different. Here are some tips for setting up automated messages in the WhatsApp business.
- You’ll need to create a new message automation account in WhatsApp. This will allow you to send and receive messages from the account without sharing your phone number or email address. To create the account, visit the website https://www.WhatsApp.com/business/.
- Once you’ve created the account, open the “settings” menu on your phone and select “accounts.” Under “message automation,” enter your username and password for the account that you just created and hit “save.
Limitations
WhatsApp has some limitations that users need to be aware of. Some of the key limitations of WhatsApp are as follows:
- There is no way to delete messages permanently. Once they are sent, they are stored on the server indefinitely.
- WhatsApp does not encrypt messages by default. This means that anyone with access to your phone can see what you have been sending and receiving.
- The app is not secure against hackers. Hackers can easily access your phone’s data if your phone is hacked.
There are some limitations to WhatsApp business’s use as a business tool.
- First, WhatsApp business is not as widely used as other more established messaging apps, like Facebook Messenger or Twitter. This could be a disadvantage if you’re looking for customers who use only WhatsApp.
- Second, there is no advertising support for businesses on WhatsApp business. You’ll have to rely on word-of-mouth marketing or pay for promoted messages from third-party advertisers.
- Finally, because WhatsApp business is an app built for communication rather than transactions, it may not be the best choice for businesses that need to conduct regular transactions (like selling products or services).
Conclusion
WhatsApp Messenger is the original messaging app and is used by billions of people around the world. It is free to use and has no specific features designed for businesses. It doesn’t have any specific Business features, but it’s still a popular choice for many people because of its simplicity and ease of use.
WhatsApp Business is a separate app that allows businesses to communicate with customers, clients, and employees using WhatsApp. It has many features that make it more suited for businesses, such as sending messages to groups of people, scheduling messages, and tracking message statistics.
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FAQs
Can I use WhatsApp Business as normal WhatsApp?
That depends on what you need and want from the app. The regular WhatsApp app will work fine if you just need a messaging platform for your business. However, if you want more features or functionality specific to WhatsApp Business, then using the business version of the app is likely better.
What is the advantage of WhatsApp Business over WhatsApp?
Here are some reasons why WhatsApp Business is better than regular WhatsApp:
Standard WhatsApp isn’t private by default. You have to turn on privacy mode for each message manually. With WhatsApp Business, all messages are private by default.
Group chats are more efficient with WhatsApp Business. In standard WhatsApp, you need to create a new group for every new conversation – this can be time-consuming and cumbersome. With WhatsApp Business, group chats are automatically created when you join a chatroom or contact list, making communication faster and simpler.
Is WhatsApp Business safer than WhatsApp?
WhatsApp encrypts all messages using complex algorithms. Even if your phone is hacked, your messages will remain private. Additionally, WhatsApp has an end-to-end encryption feature, which means no third party can access your messages even if they have access to your phone or account.
